FAQs

A member from our professional team of security experts are always happy to provide you with a no-obligation free quote.

All quotes provided by our team members are valid for 30 days, unless we specify otherwise.

Yes, our quoted prices include installation fees unless otherwise stated. Service work, on the other hand, is charged per hour.

• 5 – 10 working days – for doors and screens, roller shutters, electrical and service work
• 2 – 3 weeks – for gates and grilles as well as garage doors.

We generally require a 50% deposit after you’ve accepted one of our provided quotes. 

Payment methods we accept include Visa, Mastercard, cash, cheque and direct deposit.

Craftsmanship and quality are guaranteed for each individual security product as per the manufacturers’ warranty. See Care for your Purchase to discover more about our guarantees for each of our security solutions, along with more useful information on how to look after your newly installed product.

At Rockingham Home Security, we have a number of powder coating facilities onsite that we can use to customise a variety of security products in over 100 different colours. As such, you’re ensured to find an option that suits the specific style of your home or business, as well as your own unique preferences.

All members from our team of security specialists are required to possess a security license. Our salesmen and tradesmen ensure to carry these around with them and may show them to you on request. 

You can rest assured knowing that we meticulously manufacture all our security products to meet the latest Australian standards where applicable. Our solutions promise functionality, durability and longevity for home and businessowners across Australia.

We request that the final balance be paid in full once the product has been fitted to your residential or commercial property. Our terms are cash on delivery.